Flydubai Expands India Reach with Third Ahmedabad Flight

Flydubai will now operate three daily flights between Dubai and Ahmedabad, meeting increased demand from Indian travelers. This expansion strengthens UAE-India connectivity and provides more convenient travel options for business, tourism, and family visits, especially ahead of festival and wedding seasons.

The portal, designed to provide seamless access to everything from visa renewals and health appointments to traffic fines and business permits, is expected to serve over 4 million residents and visitors. What sets this portal apart is its AI integration, which allows users to receive personalized suggestions, complete transactions faster, and interact via voice and chat-based assistants in both Arabic and English.

What the AI Portal Offers

The system uses machine learning to understand user behavior and recommend actions based on past activity, location, and preferences. It can even predict when you might need to renew a license or when your DEWA bill is due, sending proactive reminders and offering one-click renewals.

Accessibility for All

To ensure maximum accessibility, the city portal has been optimized for mobile devices and is compatible with both Android and iOS platforms. It also supports screen readers for the visually impaired, aligning with Dubai's smart city and inclusion goals.

Users can access the portal via a unified login, using their UAE Pass credentials. Once logged in, the AI engine fetches relevant services automatically. New residents registering in the city are also greeted with a personalized onboarding guide that walks them through essential procedures like setting up utility accounts, registering for health services, and applying for an Emirates ID.

Economic Impact and Efficiency

Officials estimate that the portal will save nearly AED 2 billion annually by reducing paperwork, cutting travel time, and eliminating redundant processing steps. More than 1,000 government employees have been trained to support and operate the system efficiently.

“Our vision is to make Dubai the smartest and happiest city in the world,” said a spokesperson from the Dubai Digital Authority. “By using AI, we’re not just digitizing services — we’re reimagining how citizens and residents interact with the government.”

Public Reaction

Early adopters of the portal have praised its intuitive design and speed. Fatima Al Khouri, a Dubai resident, shared her experience: “I used to wait in long queues to renew my vehicle registration. Now, it’s done in minutes, right from my phone.”

Others appreciated the built-in live assistant, which uses natural language processing to answer queries such as “How can I renew my tenancy contract?” or “Where is the nearest COVID-19 testing center?”

Looking Ahead

Dubai plans to continue expanding the platform by integrating additional smart features like blockchain-based document verification, biometric identification for secure transactions, and multilingual AI support for tourists and expats.

With this innovative step, Dubai reinforces its reputation as a global pioneer in smart governance and citizen-centric technology, setting a new benchmark not just for the UAE, but for cities around the world.

For more details, visit the official portal at smartservices.dubai.ae